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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Risch

April 25, 2025

5  out of  5
rating by Matt Risch
"Tim has game far and beyond the level of service most people provide now a days. He makes it a point to build personal relationships with his clients and I know at anytime I can just text him and he’s on whatever I need. And it’s not just one way, he send texts just to check in, which has been key to my staying with State Farm in recent years. Thank you Tim - Appreciate all that you do!"
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Wayel Azmeh

April 22, 2025

5  out of  5
rating by Wayel Azmeh
"I sent a message on a Friday afternoon asking for new proof of insurance card expecting an answer to come Monday. I was happily surprised to receive a prompt answer. Communication is key and make all the difference in the world, thanks Julie, and thanks McKenzie Statefarm for outstanding service and an outstanding responsive team."
We responded:
"Thank you so much for your kind words, Wayel! We're thrilled to hear that Julie was able to assist you promptly with your insurance needs. We truly believe that great communication makes all the difference, and we're so glad that came through in your experience with us. We appreciate your support!"
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Gay Schimmoller

April 21, 2025

5  out of  5
rating by Gay Schimmoller
"Julie Robinson was both friendly and able to answer my many questions about home and auto insurance. I highly recommend her and State Farm Insurance."
We responded:
"Hi Gay! Thank you so much for sharing your positive insurance experience with us! We’re so happy to hear that Julie was able to assist you with all your home and auto insurance questions. We truly appreciate your recommendation and are grateful to have you as part of our State Farm family!"
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Kevin Elliott

April 18, 2025

5  out of  5
rating by Kevin Elliott
"Tim was good to talk to about insurance real helpful Got what I want and fast. Awesome guy thank you again"
We responded:
"Thank you so much for the great insurance review, Kevin! We’re so glad to hear that our State Farm team was able to help you quickly and get you exactly what you needed. We truly appreciate your kind words and look forward to assisting you again in the future!"
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Brian Sounik

April 16, 2025

5  out of  5
rating by Brian Sounik
"Very easy experience transferring insurance between cars"
We responded:
"Hi Brian! Thank you so much for your positive feedback! We’re glad to hear that transferring your insurance was a smooth and easy experience. We’re always here to assist you!"
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Merle Cheney

April 14, 2025

5  out of  5
rating by Merle Cheney
"Payton was a great help with my home and auto insurance. Easy to understand and answer all my questions. Saved me some money on home and auto. Great guy to deal with. Thanks again Payton"
We responded:
"Hi Merle! We're so glad to hear that Payton was able to help with your home and auto insurance and make everything easy to understand. Saving money and getting great service is what we aim for, and we’re happy Payton delivered! We’ll be sure to pass along your thanks — he’ll really appreciate it. Your support means the world to us so thank you for sharing!"
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Paige Vannata

April 7, 2025

5  out of  5
rating by Paige Vannata
"I went through Tim for my life insurance policies and he was amazing. Took time to explain to how it work and answered any questions I had. Incredible customer service"
We responded:
"So glad we could get some protection in place for your family! Thank you for taking time to leave this kind review! We are glad to have you as part of the Tim McKenzie State Farm family! "
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Judi Cooley

April 7, 2025

5  out of  5
rating by Judi Cooley
"So impressed with the service at Tim Mckenzie's office..Payton was great in taking care of both my "home" and "auto" insurance needs..very personable, friendly and knowledgeable.. I'll be staying with State Farm!!"
We responded:
"Judi we are glad to have you as part of the Tim McKenzie State Farm team! Thanks for putting your trust in us!"
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Aaron hall

March 28, 2025

5  out of  5
rating by Aaron hall
"Julie was super helpful and went above and beyond. Even took my mistake on herself and got the situation resolved. If you’re looking for insurance, this is the perfect company to go through."
We responded:
"Thank you, Aaron! We’re so glad to hear that Julie went above and beyond to help resolve the situation for you. We truly appreciate your kind words and your 5-star insurance review! If you ever need anything else, we’re here to assist. Thank you for choosing us for your insurance needs!"
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Houston Haynes

March 26, 2025

5  out of  5
rating by Houston Haynes
"Tim and his team (especially Peyton) do a great job! Not only are they effective communicators, but they really do have your best interest in mind."
We responded:
"Hi Houston! Thank you for your fantastic review! We’re so glad to hear that our team has been providing great service for you. We will always have our State Farm family's best interests in mind. We truly appreciate your trust and look forward to serving you & all of your insurance needs for many years to come!"
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Rebecca Sanders

March 18, 2025

5  out of  5
rating by Rebecca Sanders
"Helped me with my car and renters insurance. Got me an incredible deal on both and I'm currently paying way less than I was previously with the same company. Very polite and courteous and willing to take the time to thoroughly answer your questions and concerns"
We responded:
"Thank you, Rebecca! We're so happy we could help you save on your car and renters insurance. Providing great service and making sure all your questions are answered is our top priority. Have a great day!"
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Wanda Curtis

March 9, 2025

5  out of  5
rating by Wanda Curtis
"Very knowledgeable I’m very polite. Also, very helpful."
We responded:
"Thank you, Wanda! We’re so glad to hear that you found our State Farm team knowledgeable, polite, and helpful. Your kind words mean a lot to us, and we’re always here if you need anything!"
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Braden Patrick

March 4, 2025

5  out of  5
rating by Braden Patrick
"Payton was very knowledgeable and helpful with meeting all my needs in a timely manner at the best rate possible for me."
We responded:
"Thank you, Braden! We're glad Payton could help you find the best insurance rate while meeting your needs. We appreciate your support!"
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William Capers

March 4, 2025

5  out of  5
rating by William Capers
"Mr McKenzie was very informative, professional, and knowledgeable about the products State Farm had to offer. I was so pleased with the quote that I switched coverage the same day"
We responded:
"Thank you, William! We're thrilled to hear that our team here at Tim McKenzie State Farm provided you with great service and the right insurance coverage. Welcome to the family—we're here whenever you need us!"
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Alexis Sherwood

March 1, 2025

5  out of  5
rating by Alexis Sherwood
"Best insurance agency ever! They call yearly to check in on you and make sure you’re getting the best deal and coverage and that everything is up to date. I been dealing with Julie since I have been with this agency and she’s so sweet and helpful."
We responded:
"Thank you, Alexis! We're thrilled to hear that Julie and our State Farm team have provided you with excellent insurance services and regular check-ins. We appreciate your loyalty and kind words!"
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samuel thompson

February 27, 2025

5  out of  5
rating by samuel thompson
"Great experience Tim was able to find the perfect plan for my wife and I while staying extremely professional and friendly."
We responded:
"Thank you, Samuel! We're so glad to hear you had a great experience with our team here at Tim McKenzie State Farm. It's wonderful that we could help you find the perfect plan for your insurance needs. We truly appreciate your positive feedback and look forward to continuing to serve you and your wife!"
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Gossett Farms

February 26, 2025

5  out of  5
rating by Gossett Farms
"Great service. Highly recommended."
We responded:
"Thank you for your kind words and recommendation, Gossett! We're thrilled to hear that you had a great insurance experience with our team here at Tim McKenzie State Farm. If you ever need anything, we're always here to help!"
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Chason Easter

February 23, 2025

5  out of  5
rating by Chason Easter
"He was very nice and helped explain everything to me in a way that was easy for me to understand. Helped me through the whole process and got me set up with the things that I needed. He understands that people have lives, and that he needs to be able to work around them. And will call you when it's convenient to you."
We responded:
"Thank you, Chason! We're so glad to hear that you had a great experience and that everything was explained in a way that was easy for you to understand. We always strive to work around our clients’ schedules and ensure they feel supported throughout the process. We look forward to serving you & all of your insurance needs for many years to come!"
Profile photo of Sierra Smith

Sierra Smith

February 20, 2025

5  out of  5
rating by Sierra Smith
"Payton was very helpful with my unique situation and helped process my insurance quickly. Very friendly and easy to work with."
We responded:
"Thank you for your great review, Sierra! We’re so glad to hear that Payton was able to assist with your unique situation and make the process smooth and quick. We always strive for friendly, efficient service, and we appreciate you taking the time to share your positive insurance experience with us!"
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joan stoeve

February 19, 2025

5  out of  5
rating by joan stoeve
"Very proactive in assisting their clients with personal needs and saving money!"
We responded:
"Thank you for your fantastic review, Joan! We're so glad to hear that you found our team proactive and helpful in meeting your needs while saving you money. Your satisfaction means a lot to us and we look forward to serving your insurance needs for many years to come!"
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Karolyn Bates

February 13, 2025

5  out of  5
rating by Karolyn Bates
"My experience with Tim’s office was great!!!! I spoke with Payton he was very informative and professional, getting new insurance was quick and easy!"
We responded:
"Thank you, Karolyn! We're so glad to hear that Payton provided you with a great experience and made getting new insurance quick and easy. Providing informative and professional service is what we strive for! If you ever need anything, we're always here to help. Welcome to the State Farm family!"
Profile photo of Joel Baker

Joel Baker

February 12, 2025

5  out of  5
rating by Joel Baker
"Peyton helped us out a ton! We were easily walked through the process and were able to cover our car at a lower price than others offered while also bundling renter's insurance!"
We responded:
"Thank you, Joel! We're so glad to hear that Peyton was able to guide you through the process smoothly and help you find great coverage at a lower price. Bundling policies is a great way to save, and we’re happy we could make it easy for you! If you ever need anything, we’re always here to help. Welcome to the State Farm family!"
Profile photo of Cherian Idiculla

Cherian Idiculla

February 11, 2025

5  out of  5
rating by Cherian Idiculla
"Excellent experience with State Farm insurance company of Centervill unit, Dayton Specifically Mr Payton is an owner of nice personality , Good manners , soft spoken which is comes from their family for father guidance and upbringing.he has told me each and everything in insurance terminology etc.. Oh ! Mr Tim McKenzie also a nice gentleman in all the aspects. He did it my two car insurance and rental house insurance in good way to help me and satisfy me to afford the premium. Thank you so much sir ,for your kind words ,warm welcome during our conversation two- three times you spent your valuable time for me , even though you don’t know this business deal will close or not. Finally third visit close the business also nice experience with you. Payton May God Bless you and your family."
We responded:
"Thank you so much, Cherian, for your thoughtful and heartfelt review! It truly means a lot to us that you had such a positive insurance experience with our office. Payton and the rest of our team here at Tim McKenzie State Farm are dedicated to providing exceptional service, and I am so glad we could assist you in finding the right coverage for your needs. Your kind words and blessings are deeply appreciated. We’re grateful for the opportunity to serve you, and if you ever need anything in the future, we’re always here to help. Wishing you all the best!"
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Bryce Smail

February 10, 2025

5  out of  5
rating by Bryce Smail
"The custormer service was wonderful, although I was clueless, they made sure that I understood everything I needed to know. Thank you for your patience."
We responded:
"Thank you, Bryce! We’re so glad to hear that our team was able to provide wonderful customer service and help you feel informed every step of the way. We truly appreciate your kind words and are always here to assist you whenever you need!"
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Stacy McKenzie

February 7, 2025

5  out of  5
rating by Stacy McKenzie
"Awesome communication, great savings."
We responded:
"Thank you, Stacy. We are glad we could take care of you and provide you with great savings! "